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ServiceNow

The ServiceNow connector creates a record for each finding sent, an incident by default. The variables are in Connectors in detail.

Connection

Field Value
URL The address of the instance, in HTTPS
Account The account used to create the records
Password Its password
Table The table of the records (incident by default)

The account only needs to create records in the table (the itil role for incident).

Destination

The destination of a project is its Assignment group (optional, its name).

Content of a record

  • Short description: [HIGH] shop-api: SQL injection;
  • Description: the project, severity, location, rule, CWE, branch, commit and a link to the report, then the description, evidence and recommendation of the finding;
  • Urgency and Impact: from the severity (critical gives 1 / 1, low and info 3 / 3);
  • Assignment group: the destination of the project.